Hacked recovery & error resolution
Whether you have been hacked, hit a white screen, or your store will not checkout after an update - we triage fast, remove malware when it is present, trace fatal errors and failed deploys, and get you back to a known-good state.
Share what you are seeing and when it started - we scope the work from there, stabilise first, then quote cleanup and hardening based on what we find. How we compare on price is on the record if you want ballpark context before you reach out.
Who's This For?
Hacks, malware & defacement
Redirects, pharma spam, unknown admin users, or defaced pages - we clean it up, find the entry point, and get you publishing safely again.
E-commerce & bookings
Checkout errors, payment gateway failures, cart bugs, or a store that will not load after an update - we treat lost revenue like an incident.
Critical errors & outages
White screens, 500 errors, database errors, broken deploys, or the classic worked-yesterday surprise - we debug production issues under pressure, not just malware.
Why use us for hacks, errors & outages?
Security incidents and production failures both cost you trust and revenue. We treat urgent errors with the same discipline as malware: reproduce, contain, fix the root cause, and leave you with a clearer picture of what broke and what to watch next.
After the fire is out, we can harden access, permissions, and updates so you are less likely to see a repeat - whether the trigger was a bad actor or a bad deploy.
- Immediate Incident Response
- Compromised site, sudden outage, or production error - we triage fast, stabilise the site, and outline the shortest path back to normal.
- Malware & defacement cleanup
- Deep scans, malicious code removal, backdoor closure, and verification so you are not one clean deploy away from reinfection.
- Error & bug resolution
- Fatal PHP errors, plugin or theme conflicts, failed updates, database connection failures, 500s, and white screens - we trace logs, reproduce, and fix at the source.
- Security hardening & patching
- We close the holes that allowed the incident (or that left you exposed), patch vulnerable components, and tighten file and user permissions.
- Data & backup recovery
- Restore from clean backups where possible, recover lost or corrupted content, and get you to a known-good state before you go live again.
- Monitoring & follow-through
- Optional ongoing checks so regressions, odd traffic, or repeat errors are caught early - not after customers tell you the site is down.
Tell us what broke
Hacked, defaced, throwing 500s, or stuck on a white screen - send what you are seeing (screenshots, URLs, when it started, recent changes). We will reply with a sensible plan: stabilise first, then clean up, patch, and verify.